VoZone offers the professional, enterprise-level features and functionality you need to be more efficient and productive, provide better service to your customers, and free your business from geographic constraints.
| Basic Features |
Local Numbers:
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Local phone numbers in over 150 US area codes |
Toll Free Numbers:
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Make it easy for customers to contact you and save money |
Virtual Numbers:
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Portray a local phone presence by using local numbers in other geographical locations |
Unlimited Calling:
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Unlimited local and long distance minutes on any given extension |
Metered Calling:
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Billed based on minute usage for low usage situations |
* Fax:
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Send and receive faxes without needing a fax machine |
Local Number Portability (LNP):
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Keep an existing phone number by porting it from the current provider |
Web Portal Interface:
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Administrators and users configure and manage their own services thru an easy-to-use Web interface. |
| Directory Assistance (411) |
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| Emergency Service (911) |
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| Calling Features |
Caller ID/On Call Waiting:
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Know who’s calling before you answer |
| Call Forwarding: |
Don’t miss any calls. Redirect calls to your mobile or other phone |
| Call Hold: |
Easily put a call on hold while you answer another call |
| Call Transfer: |
Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly) |
| Call Conference (Three-way calling): |
Add a second outgoing call to an already connected call |
| Call Waiting: |
When you’re on a call, you’ll be notified when someone else is trying to call |
| Do Not Disturb: |
Callers go directly to voicemail when you don’t want to be disturbed |
| Call Logs: |
Detailed call records by extension or account |
| Voicemail Features |
| Password Protected: |
Prevent unauthorized access to voicemail with password protection |
| Voicemail Greeting Options: |
Unavailable / Busy / Employee's Name |
| Voicemail to Email: |
Receive voicemail as a .wav file attached to email |
| Remote Access: |
Check voicemail through web interface |
| Multiple Mail folders: |
The ability to organize and save old voicemails |
| Visual Waiting Indicator: |
Works with the IP phones message indicator light |
| Auto Attendant Features |
| Day and Night Mode Schedule: |
Create different greetings according to time of day and day of week |
| Dial-By-Name Directory: |
Callers can dial a last name to get to the extension they need |
| Virtual Departments: |
Set up a call group based on job function |
| Multiple Auto Attendants: |
Play different greeting messages on each incoming phone number |
| Import Greetings: |
Upload third-party professional greetings to use as auto attendant greetings |
| Advanced Features |
| Cell Phone integration: |
Forward calls to cell phones and use PBX functions from cell phones |
| Softphone Support: |
Compatible with the popular Counterpath Softphones |
| * Call Groups: |
Calls can be forwarded to multiple extensions that will ring simultaneously |
| Follow Me: |
Calls can be forwarded to multiple numbers that will ring in a designated sequence |
| Unified Inbox: |
Access and manage all messages (voice, fax and email) from your existing email inbox |
| Music on Hold: |
Plays music/message for callers when they are on hold |
| * Conference Bridge: |
Set up a conference call with up to 30 people using a pre-assigned call-in number |
| * Call Queue: |
Incoming calls are placed in a queue until they can be answered |
| Call Flip: |
Seamlessly transfer your calls to a cell phone to take a conversation on-the-go |
